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Multifaceted Freight Forwarding Software Solution for revolutionizing logistics industry

June 3, 2024

5 mins read

 

 

Challenge and Objective

One of the best companies in the logistics industry, which is dedicated to providing cutting-edge solutions to streamline freight forwarding and planning processes, wanted to have an efficient cargo load planning software and tracking system. The company’s primary objective was to resolve the inefficiencies and complexities inherent in traditional freight forwarding and planning processes through efficient integrated freight operations software with advanced real-time tracking.

Solution

Recognizing the need for flawless cargo tracking and tracing systems and comprehensive, integrated software, the company entrusted us to develop software that can manage every aspect of the logistics supply chain seamlessly and act as the perfect logistics management tool. After a thorough analysis of our client’s requirements, we created the most effective and advanced freight forwarding and planning software. Responding to the evolving challenges met by international logistics companies, we developed a state-of-the-art software solution crafted to optimize and improve the efficiency of logistics operations. Let’s delve into the journey of creating and implementing this groundbreaking software, examining the key features, benefits, and fruitful results it provided for our client.

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    Development Process

    Axel Technologies began the development process by thoroughly analyzing our client’s existing challenges in freight forwarding services. We extended our research to logistics professionals and freight forwarders to gain insights into areas that needed improvement. Equipped with this information, the development team created a software solution providing end-to-end visibility, real-time tracking, automation, optimization, and an advanced cargo weight calculator.

    Smart Freight Software Leads to Smart Operations

    Communication
    Facilitating clear and effective exchange of information.
    Requirement Gathering
    Identifying client needs and project specifications.
    Feasibility Study
    Assessing project viability and potential challenges.
    System Analysis
    Planning Phase: Strategizing the structure and functionality of the software.
    Software Design
    Creating a blueprint for the software's architecture and user interface.
    Coding
    Writing and implementing the software code based on design specifications.
    Testing
    Evaluating the software for functionality, performance, and reliability.
    Integration
    Incorporating the software into existing systems and workflows.
    Implementation
    Deploying the software for practical use by the client
    Operation and Maintenance
    Providing ongoing support, updates, and troubleshooting.

     

    How did our logistics management software bring benefits?

     

    Key Features

    The dedication and effort of our skilled professionals could satisfy our client with the following benefits and more.

      Integrated Planning and Scheduling

     

    The software provides a centralized stage for planning and scheduling shipments, creating quotes, and ensuring optimal route optimization (including details regarding whether through air or ocean freight), as well as resource allocation.

    Real-time Tracking and Visibility

     

    Utilizing advanced tracking features, the software enables proper visibility regarding the status and location of shipments, improving clarity and decreasing the risk of delays. The shipment can be tracked from the pickup point to the delivery point, and the customer can also view the package’s status. Within the admin panel, one can generate accurate calculations for door-to-door delivery. Customers can choose between pick up from their location or door delivery. Prices will be automatically calculated based on the distance of the shipment. On the admin side, there is an option to add different slabs of distances with their respective prices.

    The platform provides complete visibility into the cargo transport process from the pickup point to the delivery point. Personnel involved in the shipment process, such as the loading staff, support team, delivery team, clients, etc, can get detailed information and real-time tracking regarding the whole journey of the cargo. The software provides real-time updates that can be shared with shareholders through the shared logistics feature. Shared logistics can also add multiple third-party services for the shipment and give them access to specific quotes. This ensures that every person involved in the shipment process is well-informed and any issues can be addressed promptly.

    Automated Documentation

     

    The platform automates the generation of essential shipping documents for FCL (Full Container Load) and LCL (Less than Container Load) cargo services, reducing paperwork, minimizing errors, and accelerating customs clearance processes. Specific types of documents can be generated automatically for ocean and air freight forwarders, consolidating the given data. Ocean documents include various types of bills, such as MTO (Multimodal Transport Operator-original and seaway bill), RFS bill of lading (A pre-shipment document issued by the carrier that looks like a bill of lading, serving as evidence of receipt of goods for shipment), and Fiata bill of lading (serves as proof of multimodal transport of goods).

    Quotes can be created with the details of the shipment modes (through ocean or air) and how much they would cost. Separate bills like airway bills, house airway bills, and manifest bills can be generated for air freight. Users can conveniently create documents based on the required type, number of originals and copies, and document barcode placement.

      Load and Calculation

     

    This feature is designed to assist with container load calculation and help users plan how to stack boxes inside. FCL (Full Container Load) and LCL (Less than Container Load) mode container stacking calculation becomes utterly effortless with this feature. For FCL mode, containers can be stacked as per the user’s requirement, and the system will automatically calculate accordingly. When it comes to shipping by air, the prices are determined according to the weight of the cargo item. For ocean shipping with less than a container load (LCL), the prices are calculated based on the volume of the cargo in cubic meters (CBM). The prices are calculated based on the number of containers required for ocean shipping with a full container load (FCL). The container load planning software automatically calculates a stacking plan by inputting measurements of the container and boxes. Besides helping users with calculations, the 3D calculator also visualizes the stacking plan, maximizing container space efficiency.

     Quote Calculation

     

    In addition to tracking the whole cargo journey, the software can calculate the quote with all the pricing details. Quotes are effortlessly generated with pricing details based on load calculation, real-time air and ocean pricing calculation, and cargo shipping rates calculator features.
    Separate methods are available to calculate the prices of FCL and LCL quotes. A copy of this quote can also be shared with the customer and other personnel involved.

    Collaborative Platform

    Facilitating communication and collaboration between stakeholders, the software enables seamless information exchange among shippers, carriers, and customs authorities.

    Data Analytics and Reporting

    Robust analytics tools provide valuable insights into performance metrics explained with graphical representation, allowing our shipping and logistics client to make data-driven decisions for continuous improvement.

    Implementation and Results

    Upon completing the software development, we worked closely with our client to implement the solution into their existing workflows.
    The results were transformative.

    Cost Reduction

    The client experienced a significant reduction in operational costs due to improved route optimization, reduced manual labor, automated calculations, and minimized delays.

    Enhanced Efficiency

    Streamlined processes led to faster order fulfillment, shorter transit times, and improved operational efficiency.

    Customer Satisfaction

    Real-time visibility and improved communication increased customer satisfaction, as clients could track their shipments and receive timely updates.

       Conclusion

    The freight forwarding and planning software curated by our experts has proven to be a game-changer for our reputed client in the shipping and logistics industry. By addressing pain points and challenges, we stepped in to assist them and enhance their air and ocean freight services. The advanced software we crafted comprises features like real-time tracking, automation, load and quote calculation, and many more. As a result, we helped our client overcome their challenges and succeed, adding another feather to our crown of software solutions